Use DoTrans to Transfer iPhone Photos to PC or Versa Vice The DCIM folder should not be empty this time. And then open the device or the folder again. Step 4 Turn to PC, in the This PC interface, click refresh. Step 3 Tap on 'Trust' in the pop-up prompt. Step 1 Connect your iPhone or iPad to the PC by using a workable USB cable. If your iPhone is unlocked, you may see this folder is empty when clicking on the DCIM folder. Only in this way, can the trusted PC get access to the iPhone's or iPad's internal storage and show up the device's photos and videos. Unlock your iPhone and Tap Trust This Computerĭue to security consideration, when you plug the iPhone or iPad to the PC for the first time, you need to allow a Trust This Computer request.